Privacy Policy

Last updated: 2026-07-19

This Privacy Policy explains how ShipKit Demo ("we", "us") collects, uses, and protects your personal information when you use our website and services (the "Service").

1. Information we collect

Account information. When you create an account we collect your name, email address, and a hashed password. If you sign in through a third-party provider, we receive the profile information that provider shares (such as your name, email, and avatar).

Billing information. Payments are processed by our payment provider. We do not store your card details; we store the subscription status, plan, and billing events needed to operate your account.

Usage data. We collect logs and analytics about how the Service is used — pages visited, features used, approximate location derived from IP address, browser and device type. We use this to secure, operate, and improve the Service.

Content you provide. Files, posts, and other content you upload are stored to provide the Service and are not used for any other purpose.

2. How we use information

We use your information to: provide and maintain the Service; authenticate you and secure your account; process payments and manage subscriptions; send transactional emails (verification, password reset, billing notices); respond to support requests; monitor for abuse, fraud, and outages; and improve the product based on aggregate usage patterns. We do not sell your personal data.

3. Legal bases

Where applicable law requires a legal basis (e.g. GDPR), we process your data to perform our contract with you, to comply with legal obligations, with your consent where requested, and for our legitimate interests in securing and improving the Service.

4. Sharing and subprocessors

We share data only with service providers that help us run the Service — hosting, database, payment processing, email delivery, analytics, and error monitoring — under agreements that restrict their use of your data. We may disclose information if required by law or to protect the rights, safety, or property of ShipKit Demo, our users, or the public.

5. Data retention

We keep your data for as long as your account is active. When you delete your account, we delete or anonymize your personal data within 30 days, except where we must retain records for legal, billing, or security purposes.

6. Security

We protect your data with encryption in transit, hashed credentials, access controls, and audit logging. No method of transmission or storage is completely secure; if we learn of a breach affecting your data we will notify you as required by law.

7. Your rights

You may access, correct, export, or delete your personal data at any time from your account settings or by contacting us. Depending on your jurisdiction, you may also have the right to object to or restrict certain processing and to lodge a complaint with a supervisory authority.

8. International transfers

Your data may be processed in countries other than your own. Where required, we rely on appropriate safeguards such as standard contractual clauses.

9. Children

The Service is not directed at children under 16, and we do not knowingly collect data from them. If you believe a child has provided us personal data, contact us and we will delete it.

10. Changes to this policy

We may update this policy from time to time. Material changes will be announced by email or an in-product notice before they take effect.

11. Contact

Questions about this policy or your data? Contact us at the support email listed on our website.